Automated Attendant has been a very frustrating technology to most over the years.  You know, the computerized answering technology that asks you to Dial 1 for Sales, 2 for Service etc.   Besides being impersonal, it made the caller work to get to the right person, frequently resulting in frustration.  It required callers had to understand the instructions, then carry them out correctly on their telephone dial pad.   The end result was a very resistant attitude toward the technology in general. 

But now, thanks to great improvements in Speech Recognition Technology, Automated Attendant is getting a second look by many businesses.  Now by simply stating the name or reason that you are calling, Speech Recognition Automated Attendants will route callers quickly where they want to go without the need of a human telephone attendant. 

Some of the benefits of Speech Recognition Automated Attendant include:

• Answer multiple lines simultaneously, resulting in faster service and reduced hold time.
• Function 24/7 with automatic greeting changes by a customized easy-to-change schedule.
• Recognizes multiple languages.
• Answers on the first ring, every time.
• Saves money by eliminating the need for staffing the telephone answering function.

Contact us to see this revolutionary call routing technology in action.